Support centre
Frequently Asked Questions
Everything you need to know about shopping at Urban Vault. Can't find an answer? Chat with us.
Orders within Accra are delivered same-day (within 2 to 6 hours) via our fast dispatch riders. For deliveries to Kumasi, Takoradi, and other regions across Ghana, parcels take 24–48 hours via trusted couriers.
Still have questions?
Our team is online every day from 8am to 8pm. Reach us on WhatsApp for the fastest response.